• We are delighted to announce that MOVA.PH officially opened its newest store at Market! Market! on September 1, 2025. This new location brings us closer to our valued customers, offering a wide range of our premium vacuum cleaners designed to deliver efficiency, reliability, and convenience for every home.

    Visit us at Market! Market! Located at 3rd Floor and experience how MOVA.PH continues to make cleaning smarter and easier.

  • We are pleased to announce the grand opening of Mova.ph’s newest store at Alabang Festival Mall.

    At our new branch, customers can explore a wide range of innovative vacuum solutions tailored to meet modern home needs. We look forward to welcoming you and helping elevate your home cleaning experience.

What our customers say

Read reviews from our satisfied customers

S

Sarah Johnson

March 15, 2024

Amazing quality and fast shipping! The product exceeded my expectations and the customer service was outstanding.
M

Michael Chen

March 10, 2024

Great value for money. I've been using this product for months and it's still working perfectly. Highly recommended!
E

Emma Davis

March 8, 2024

Love this product! It's exactly what I was looking for. The design is beautiful and the functionality is perfect.

Frequently Asked Questions

FAQs

What is your warranty coverage?

We provide up to 3 years warranty for all units.

  • All expenses (shipping, repair, replacement parts) are covered.
  • Repair and parts are covered, but shipping is shouldered by the buyer.
  • All costs are shouldered by the buyer.

What should I do if my unit is not working properly?

If your unit isn’t functioning as expected (e.g., won’t power on, no water output, etc.), please try these steps first:

  • Check if the tank has enough water and is properly installed.
  • Ensure filters, brushes, or attachments are correctly placed and clean.
  • Restart or reset the unit.
    If the issue persists, kindly send us a video so our support team can assist you further.

Why can’t I check out my order / Why is COD unavailable?

  • COD may be restricted by the shopping platform due to account activity or location.

If you can’t check out, try:

  • Clearing your app cache
  • Refresh the website
  • Try using another payment method

How can I check my order status or delivery updates?

Once your order is shipped, logistics are handled by the platform and assigned courier. You may:

  • Track your parcel directly through the courier platform based on the Tracking number provided to you.
  • Contact the platform’s customer service for real-time updates

Tip: Record an unboxing video when you receive your package to ensure product protection.

When will items be restocked?